Privacy Policy
Last updated: August 2026
Scholten Group (ABN 69 220 667 063) respects your privacy. This policy explains what personal information we collect through our website at scholtengroup.com.au, how we use it, and how we handle it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Scholten Group is a registered business name. The ABN is held by the trustee for the Scholten Family Trust.
What we collect
We collect personal information that you provide to us directly, and a limited amount of technical information automatically when you use the site.
Information you give us. When you submit an enquiry through our website, such as a stocking enquiry or a general contact form, we collect the information you provide. This typically includes your name, business name, role, phone number, email address, location, and any details you include in your message.
Information collected automatically. Like most websites, we collect standard technical information when you visit, such as your IP address, browser type, device information, the pages you view and how you arrived at the site. This is collected through cookies and, where they are in use, analytics tools, and is used in aggregate to understand how the site is used.
We do not sell products through this website, do not operate customer accounts, and do not collect or store payment card details.
How we use your information
We use the information you provide to:
- respond to your enquiry and, for stocking enquiries, assess and follow up on it,
- provide product, technical or training information you have asked for,
- direct you to an appropriate stockist where relevant, and
- keep records of our communications with you.
We use automatically collected information to operate, maintain and improve the website.
We do not use your information for unrelated marketing without your consent, and we do not sell your personal information to anyone.
Cookies and analytics
Cookies are small files stored on your device by the websites you visit. Our website uses cookies that are necessary for the site to work, and may use analytics cookies that help us understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.
Our enquiry forms are protected by Google reCAPTCHA, which collects device and usage information in order to distinguish genuine visitors from automated abuse. Google handles that information under its own privacy policy and terms of service.
Who we share it with
We may share your personal information with:
- service providers who help us operate our business and website, such as email, hosting and analytics providers, who are only permitted to use it for those purposes,
- stockists, where you have asked to be directed to a stockist or where responding to your enquiry reasonably requires it, and
- others where required or authorised by law.
We do not otherwise disclose your personal information to third parties.
Some of our service providers (for example, analytics or email platforms) may store data outside Australia. Where that is the case, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.
How we store and protect it
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access or disclosure. Enquiry information is stored in our website systems and business email. We keep personal information only for as long as we need it for the purposes described above or as required by law.
No method of transmission over the internet is completely secure, and we cannot guarantee absolute security, but we take reasonable measures to protect your information.
Accessing or correcting your information
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal obligations we have to retain it. Contact us using the details below and we will respond within a reasonable time.
Complaints
If you have a concern about how we have handled your personal information, please contact us first and we will try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Changes to this policy
We may update this policy from time to time. The current version is the one published on this page.
Contact
For any privacy question or request, contact us:
Scholten Group
ABN 69 220 667 063
Pearces Creek NSW 2477
info@scholtengroup.com.au
0438 494 102